3D printing is no longer just for producing toys and trinkets. Doctors and innovators are teaming up all over the country and utilizing this breakthrough technology to make medical miracles happen.  Even President Obama during this year’s State of the Union Address praised 3D printing and recognized its endless possibilities in manufacturing (CNN).  Check out these recent stories from CBS News on how 3D printing is changing and saving lives in healthcare.  1. Researchers...

The CEA Index of Consumer Expectations is reporting that consumer confidence in the economy and technology spending decreased in May, falling 2.9 points. And, the CEA Index of Consumer Technology Expectations, which measures consumer expectations about technology spending, fell 4.1 points.   It seems the technology market is following the general economy, with some product category exceptions. Shawn DuBravac, CEA’s chief economist and senior director of research...

Earlier this month we featured the HGTV Smart Home, built-in collaboration with CEA’s TechHome Division and TechHome Rating System (THRS). As Home Improvement Month continues, we are giving you an inside look at Smart Home 2013 as well as some tips on how you can integrate technology into your patio or backyard for the summer. electronic House featured the HGTV Smart Home 2013 and the partnership between HGTV and CEA that aided the development of Smart Home 2013. Smart...

  An extraordinary energy-saving initiative focused on set-top boxes, formally known as the Set-top Box Energy Conservation Agreement, has been in effect since the beginning of 2013.  This voluntary and comprehensive agreement brought together Comcast, DIRECTV, DISH Network, Time Warner Cable, Cox, Verizon, Charter, AT&T, Cablevision, Bright House Networks and CenturyLink, and manufacturers Cisco, ARRIS, and EchoStar Technologies in support of energy efficiency. ...

Do you have a customer support email address? Or a form on your website for customers to send in support queries?    There's no easier place where your customers can learn whether your company cares about them as a lifelong customer or is just interested in their credit card transaction clearing upon purchase than when you get that first touch. Support is what I call a "negative feedback job" because every one of the queries received is from someone who is...