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Home > Press > CEA Publications > Digital America > Digital America 2006 > Audio > Custom Installation
Custom Installation


All-in-one compact stereo systems and home-theater-in-a-box (HTiB) systems appeal to one type of convenience-oriented consumer. Another type of convenience-oriented customer opts for custom-installed multi-room-audio systems, often called distributed-audio systems.

These systems are built around a central audio system that distributes music through in-wall and in-ceiling speakers to multiple rooms in a house and through outdoor speakers to patios and poolsides. With the most sophisticated systems, consumers use in-wall or tabletop controllers in each room, or a handheld remote, to turn on the central sound system, select a song for playback from a CD changer or hard-disc-drive (HDD) music server, or tune to local radio stations or satellite radio channels.

With a custom-installed multi-room-audio system, consumers don’t have to clutter up every room with a stack of audio components or with a tabletop compact music system, nor do they have to lug CDs from one room to another to listen to music throughout the house.

Installers who sell these systems also install custom home-theater systems, often using custom-made cabinetry to conceal the video display, associated electronics and front speakers. In some sophisticated installs, hitting a single button on a remote controller turns on all of the components in a home theater system, activates a motorized projection screen that drops from the ceiling, and activates motorized in-ceiling surround speakers that tilt down to direct sound to the listeners.

Soar Point
Custom-installation sales are soaring, driven as much by consumer demand for convenience as by record decade-long growth in new-home construction. Custom systems typically are installed in homes while they’re being built, but many are installed when homes are extensively remodeled.

The custom market’s rapid upward climb roughly coincided with the longest uninterrupted string of million-plus single-family housing starts in U.S. history. That string continued for 14 years through 2005, when the number of single-family housing starts rose an estimated 6.3 percent to an all-time high of 1.71 million, according to the National Association of Home Builders (NAHB).

Peak Years For U.S. Housing Starts

Year

Total

Single Family

1959

1,517.0

1,234.0

1977

1,987.1

1,450.9

1979

1,745.0

1,194.1

1984

1,749.4

1,084.1

1986

1,805.4

1,179.5

1988

1,488.0

1,081.4

1994

1,457.0

1,198.4

1995

1,354.2

1,076.3

1996

1,476.9

1,161.0

1997

1,474.0

1,133.6

1998

1,617.0

1,271.4

1999

1,641.2

1,302.5

2000

1,568.6

1,230.9

2001

1,602.9

1,273.2

2002

1,705.0

1,358.5

2003

1,848.0

1,499.0

2004

1,953.0

1,608.0

2005 *

2,060.0

1,710.0

2006**

1,940.0

1,590.0

Source: NAHB

With rising interest rates expected to reduce the number of single-family home starts in 2006, builders are expected to get more competitive and aggressively market custom-installed audio and home theater systems to keep custom-installation revenues rising, according to Parks Associates.

Future Growth
During the next ten years, demographic changes support continued long-term strong growth, barring unforeseen economic calamities, according to the NAHB and the National Association of Realtors (NAR). The changes include immigration and a growing number of baby-boomers’ “echo-boom” children entering their home-buying years.

Other drivers of recent custom-installation growth include:

·    Home-centric lifestyles,

·    Demand for bigger homes with more amenities,

·    Growing consumer awareness,

·    Growing awareness by builders, architects and interior designers,

·    Growing availability as a standard feature or option through new-home builders,

·    Declining multi-room-audio costs,

·    Growing demand by baby boomers who’ve entered their peak earnings years and no longer are paying for their children’s college tuition,

·    High housing prices that have encouraged consumers to reinvest in their homes by remodeling and adding new amenities, and

·    A growing number of second- and third-time custom-install buyers.

What Builders Offer*

Technology

Standard

Optional

Both

2005 Total

2004 Total

Structured Wiring

46%

23%

13%

82%

88%

Monitored Security

8%

64%

8%

80%

78%

Multi-room Audio

1%

70%

3%

74%

68%

Home Theater

1%

63%

5%

69%

59%

Automated Lighting Controls

1%

41%

3%

45%

41%

Home Automation

NA

37%

5%

42%

39%

Energy Management

4%

37%

5%

46%

41%

*As a percentage of builders who in early 2006 said they offered at least one technology in 2005.

Source: 2006 State of the Builder Technology Market developed by CEA and NAHB

Those are the conclusions of a variety of authoritative sources, including key suppliers, CEA, NAHB and the Custom Electronic Design and Installation Association. All of these factors combined in 2005 to deliver an estimated 17.7 percent growth in installer-level residential-install revenues to $7.3 billion, according to Parks Associates, which based its conclusions in part on installer surveys. The figure consists of $3.1 billion in product sales and $4.1 billion in labor revenue.

For 2006, Parks estimates revenue growth of 13.7 percent to $8.3 billion ($3.5 billion in product sales, $4.8 billion in labor).

U.S. Custom-Installation Revenue*
(in billions of dollars)

 

2002

2003

2004

2005

2006

2007

Install-ation

$2.30

$2.80

$3.50

$4.10

$4.80

$5.60

Hard-ware

$2.00

$2.30

$2.70

$3.10

$3.50

$4.00

Total

$4.30

$5.10

$6.20

$7.30

$8.30

$9.60

Source: Parks Associates, Dallas, December 2005

*Dealer-level volume among dealers selling into residential market

Estimates 2002-2004, projections 2005-2007

 

Home-Centric Lifestyles
It’s no mystery that consumers’ lifestyles are more hectic than ever. Due to increased lifestyle pressures, consumers want to spend more leisure time at home without venturing outside. People also are entertaining more at home to spend time with friends and family in a comfortable environment.Demand for Bigger Homes, More Amenities

New homes today are larger and have more amenities than ever before, according to an NAHB report. In 1970, for example, the median new-home size was 1,385 square feet. In 2003, the projected median home was 2,123 square feet. In 2003, 19 percent of new homes were at least 3,000 square feet, up from seven percent in 1986, Census Bureau statistics show. Amenities in demand range from central air conditioning and security systems to whole-house audio and video systems.

 “For years, builders have emphasized amenities like larger kitchens, bigger closets and elegant master baths,” Parks Associates contends. “But in this digital era, lures are expected to include multi-room audio, home theater, security systems and structured wiring [for features such as home networks], all of which appeal to the new iPod generation of home buyers.”

Growing Consumer, Builder Interest
While consumers buy new homes at historic rates, their awareness of distributed-audio has grown because of efforts by the CEA and NAHB to educate home builders, architects and interior designers. A growing percentage of new-home builders, for example, offer custom-installed AV options, and a growing percentage of new homes are sold with such systems, according to the latest study completed jointly by the CEA and NAHB.

The organizations’ State of the Builder Technology Market study, based on surveys of hundreds of builders nationwide in early 2006, found 74 percent of builders that offered home technology in 2005 offered multi-room audio as standard or optional, up from 68 percent in 2004 and 56.8 percent in 2002. A total of 69 percent offered installed home theater systems in 2005, up from 2004’s 59 percent.

In fact, more builders in the latest survey offered home technologies of all types with the exception of structured wiring, which consists of a centralized utility-room wiring hub that looks like a circuit-breaker box but centralizes the control of multiple home systems from automated lighting systems and air conditioning to multi-room audio and PC networks. Structured wiring enables complete control of a home’s multiple systems from in-wall or tabletop controllers in one or more rooms.

Rising Install Rates
With more builders marketing the custom-install option, installation rates continue to rise.

Surveyed builders who offer home technologies installed multi-room audio systems in 15 percent of the homes they built in 2005, up from the previous year’s12 percent, which in turn was up from 8.6 percent in 2002, the CEA/NAHB survey found.

Home theater install rates rose to 11 percent in 2005 from the previous’ years eight percent.

Rates are rising, according to the Builder Technology Market study, because builders realize that home technologies are important to successfully market new homes. The overwhelming majority of all surveyed builders – 86 percent – agree that home technologies are very important or somewhat important to marketing homes. That’s up from 79 percent in the early-2005 survey and 66 percent in the early 2004 survey. Only 14 percent called technology not important at all, down from the previous survey’s 21 percent.

The percentage of all builders calling technology very important is on the rise, the survey also found. A total of 27 percent called technology very important to selling a new home, up from the previous year’s ten percent.

Profit Boost
On top of that, a third of builders believe home technology not only helped them sell new homes but also boosted their revenues in 2005, the early-2006 survey found. That percentage is up from the 25 percent and 20 percent who responded that way in the early-2005 and -2004 surveys, respectively.

Builders offer a variety of reasons for offering home technologies, ranging from a simple need to compete, to differentiating oneself, to boosting profits. Many builders also indicate that the home buyer or architect are asking for the technologies.

Among all home technologies, multi-room audio packs the most profit-building potential in the eyes of builders. Among surveyed builders offering home technologies, 46 percent cited multi-room audio as boosting profit potential, followed by home theater, automated lighting controls and monitored security, which were each cited by 40 percent. Structured wiring was cited by only 28 percent of those surveyed.

More Positive Trends
Other factors contributing to custom’s gains include:

-Graphical user interfaces: The growing use of GUIs on TVs and touch-screen controllers is expanding custom’s potential customer base. On-screen icons give users the ability to select music, lighting or other parameters with a single touch, making the use of these multi-room systems much less complicated.

-Lower costs: To drive down costs and open up the market to a broader consumer base, suppliers are introducing new product configurations and new technologies, including Internet Protocol-based systems that use a home’s Ethernet network to distribute control signals and, in some cases, music and video to multiple rooms.

-Open-source, IP-based communication and control also make it possible to leverage existing economies of scale to build systems that require less programming and installation effort while delivering higher reliability.

Percentage of New Homes Getting Installs*

Technology

2002

2003

2004

2005

Structured Wiring

42 percent

59 percent

61 percent

49 percent

Monitored Security

8 percent

26 percent

28 percent

29 percent

Multi-room Audio

9 percent

12 percent

12 percent

15 percent

Home Theater

9 percent

9 percent

8 percent

11 percent

Automated Lighting Controls

1 percent

7 percent

2 percent

7 percent

*As a percentage of homes built in specified years by surveyed builders who offer at least one technology.

Source: 2006 State of the Builder Technology Market developed by CEA and NAHB

Other new product configurations that make multi-room audio more affordable include AM/FM stereo and surround sound receivers that incorporate custom-installation functions previously requiring multiple components, such as multi-zone controllers and separate amplifiers.

 
Typical Prices
Although technology and volume are driving down the cost of the hardware used in multi-room audio systems and custom home theaters, consumers seem willing to spend more than ever. The typical price of a multi-room audio system rose in the latest builder survey to $2,500 from $1,300 in the previous survey. Typical home theater prices jumped to $6,200 from $4,800. Lighting control prices rose on average to $6,100 from $5,500, and monitored security rose to $1,400 from $1,100.

“These increases,” the study concluded, “could be a function of larger jobs, increased labor costs or better materials and equipment.”

Wireless Future
Potentially bringing down installation prices is the emergence of wireless technology, which reduces expenses involved with running wires through walls. In custom installations, wireless technologies are used mainly for controlling systems, and suppliers have adopted proprietary and industry-standard technologies to achieve their goals. The latter include Z-Wave and ZigBee. They are two-way, low-bitrate technologies designed to integrate control of multiple home systems – such as lighting, appliances, heating and air conditioning systems, garage-door openers, and swimming-pool pumps – from a single handheld remote control or tabletop controller. Homes can incorporate multiple controllers in multiple rooms.

As of early 2006, at least 14 companies were selling at least 72 Z-Wave products into the residential market. ZigBee products were expected to be available in mid-2006 for residential use.

As more robust, wide-bandwidth wireless technologies emerge, it will become more common for high-performance audio and high-definition video to be transported wirelessly around the house from a central audio-video server.

Changing Business Model
While technologies change, installers’ business models also are changing. Some custom installers have begun to install computer Ethernet networks to distribute broadband Internet access throughout the home. Others have diversified into lighting and phone systems to become one-stop solutions for homebuilders and homeowners.

 Many installers have begun to int