Earlier this month we featured the HGTV Smart Home, built-in collaboration with CEA’s TechHome Division and TechHome Rating System (THRS). As Home Improvement Month continues, we are giving you an inside look at Smart Home 2013 as well as some tips on how you can integrate technology into your patio or backyard for the summer. electronic House featured the HGTV Smart Home 2013 and the partnership between HGTV and CEA that aided the development of Smart Home 2013. Smart...

  An extraordinary energy-saving initiative focused on set-top boxes, formally known as the Set-top Box Energy Conservation Agreement, has been in effect since the beginning of 2013.  This voluntary and comprehensive agreement brought together Comcast, DIRECTV, DISH Network, Time Warner Cable, Cox, Verizon, Charter, AT&T, Cablevision, Bright House Networks and CenturyLink, and manufacturers Cisco, ARRIS, and EchoStar Technologies in support of energy efficiency. ...

Do you have a customer support email address? Or a form on your website for customers to send in support queries?    There's no easier place where your customers can learn whether your company cares about them as a lifelong customer or is just interested in their credit card transaction clearing upon purchase than when you get that first touch. Support is what I call a "negative feedback job" because every one of the queries received is from someone who is...

The 2013 International CES was record-breaking. We know 1.9 million square feet is a lot to cover, so we’re here to help break it down. Check out this infographic that highlights some of the data from the annual and official CES attendee audit. This year’s CES hosted 15 members of Congress and over 6,000 members of the media. In addition to the quick stats from this infographic, be sure to check out the complete audit - it's full of interesting information about the size and...

CEA will be hosting a Google Hangout tomorrow, Thursday, May 23, in conjunction with the March for Innovation – a virtual push for smart, comprehensive immigration reform taking place on May 22 and 23.  The Google Hangout, scheduled for 5 p.m. on Thursday, will feature thought leaders and advocates, including CEA’s own  Michael Petricone, who will discuss how to remedy the broken immigration system in the United States and how we can keep high-skilled workers and...